Gamma Monterrey Rincón de Santiago

Beautiful place to stay in Monterey!! Loved the view from my balcony. Staff and everyone were very generous. Beautiful venue for a wedding.

They had a lot of issues while we were there. Rooms not clean and ready. No water. Leaking shower. Lake view is almost dried up. The mgmt finally compensated us as we left but the stay was stressful and full of mishaps.

I loved the beds and the shower but the view my room had was awful. It’s great for couples not families. The breakfast was also awful. I didn’t get a chance to try the pool but it looked great and we roasted marshmallows over a fire at night. Overall 6/10.

You can tell the hotel is fairly new and some of the staff is just learning how everything works but they sure make an effort to make you feel welcome and comfortable. The view is amazing, unfortunately we were there on a rainy day. The beds are super comfortable. We were there for New Year’s and the dinner was amazing. Great price and huge portions, maybe too big. I felt so bad I couldn’t finish most of my food (I’m a small person) and obviously couldn’t ask for takeout. Tadeo (Sorry if I got his name wrong) our waiter went above and beyond to make sure we were having a lovely time. The only two inconveniences we had were that the hot tub wasn’t working yet and the restaurants didn’t have high chairs for our baby, I’m guessing because of the hotel being so new.

This restaurant was awesome and so were all the waiters and waitresses. We came twice within 3 days! Cafe de olla was delish and the drinks from bar were also good. The foods we all ordered we were all happy with how hot and fresh it was. Our appetizer was queso fundido one with mushrooms the other with chorizo. Top meals my family liked was the hamburger, steak and camarones al mojo de ajo were top notch. Flour tortillas and blue form b tortillas were also very good. Next day we had buffett /brunch many foods and pastries to select from, even meals for the kiddies to enjoy. To top off our family time the seating of the outdoors made it extra nice. We went when weather was perfect. Scenic views are relaxing and beautiful.